or Application Developer - Experience working in Agile based methodology (SCRUM, Kanban) - Experience in ITSM, HRSD, SPM, CSM, ITOM...
Service Management (FSM) Source-to-Pay (S2P) Customer Service Management (CSM) and ITSM Work closely with operations teams... Deep knowledge of FSM S2P CSM and ITSM modules Experience as ServiceNow Functional Consultant Process Owner or Functional...
and team members regarding customer accounts Timely responses to customer and customer service manager (CSM) requests Track...
- Work with the CSM team to prioritize client needs and urgency - Recording leads accurately on a detailed Excel spreadsheet...
and Certifications Required Bachelor's degree or equivalent related work experience. Preferred PMP, CSM, or other relevant professional...
. Advanced module expertise: ITSM, ITOM, SPM, HRSD, CSM, SecOps, GRC, App Engine Studio Experience Minimum 3-5 years of hands...
orders administratively, Development of public tenders, Data Management in the CSM system - Planning and Supervising...
, Supply Chain, or related field Scrum certification (CSM, PSM or equivalent) Hands-on experience with project management...
Provide functional consulting across Field Service Management (FSM), Source-to-Pay (S2P), Customer Service Management (CSM... consulting Strong hands-on experience in ServiceNow operations Deep knowledge of FSM, S2P, CSM, and ITSM modules Experience...
, IntegrationHub, Service Portal, AngularJS, ITOM, SecOps, GRC, CSM, Flow Designer, CMDB, Discovery, Business Rules, MID Server, REST... in at least two of the following: SecOps/GRC, CSM, or ITOM (Discovery, Service Mapping). Mastery of Flow Designer for sophisticated...