, CRM, or SaaS solution implementations. Certification in Agile (CSPO/PSPO, CSM/PSM) or Project Management (PMP, PRINCE2...
Bachelor's degree in business, Engineering, Supply Chain, or related field Scrum certification (CSM, PSM or equivalent) Hands...
within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact... awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build...
for our sales team. Innovate. Rethink, Growth hack. Collaborate with sales, product, engineering, CSM, and leadership, to drive new...
of success facilitating teams using Agile methodologies. Preferred Qualifications: Certified ScrumMaster (CSM...
with the Customer Success Manager (CSM), maintain a deep understanding of the customer's technical infrastructure...
to the clients CSM on scheduling health. Follow SOPs precisely;offer suggestions for process improvements...
and internal systems. Provide daily updates to the clients CSM on cancellations and reschedules. Follow SOPs precisely...
necessary. Case Issue Resolution Escalate provider-specific nuances (e.g., unique forms, additional requirements) to the CSM...
requirements such as custom authorization forms or notarizations. Escalate irregular cases to the Client Success Manager (CSM...