/optimizations to provide the best CX and the lowers possible cost to the business. To achieve this she/he will need to managed...
, and other areas of Mexico branch in order to identify Customer's needs and integrate them in process improvements based on data and CX...
, management, and marketing - Be the CX Expert for CC Mexico and lead the rollout of different NPS surveys - Develop analysis...
across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures...
to support CX (Customer Experience) Team activities;offer input and interact with your team members. - Suggest opportunities...
principles such as Continuous Integration and Continuous Delivery. - Working knowledge of UX/CX. - Knowledge of tools used...
and evaluate plans and criteria to be carried out by others;provides direction and leadership to prioritize IT projects for CX...
organization’s subject-matter authority on applied AI for CX spanning Agentic AI, generative AI, predictive AI, workforce..., and competitive movements within the CX transformation domain. Required Skills & Experience 7+ years in enterprise SaaS...
healthcare professionals in a SaaS environment. Key Responsibilities Serve as frontline CX support for dental professionals... quality aligned with premium CX expectations Follow healthcare data privacy and compliance standards Qualifications 1...
. Design and develop IT solutions leveraging AI to optimize business processes across CX, Logistics, MFG and Commercial...