insights in support of various CX initiatives. ​Perform complex data review, research, and/or reconciliation. Identify trends... (e.g. CSAT, NPS, Effort Score) and KPIs ​Identify gaps in CX insights and provide recommendations for improving...
and customer Intake: Point of contact for the entire CX Org to act as navigator for customer Collect and document...
. You will be the technical bridge for customers moving from DSCVR implementations to our integrated ecosystem on CX with the support... you: Bridge the data gap between current customer DSCVR implementations and next gen CX platform, successfully translating...
. Collaborates with other functions and stakeholders to deliver CX results. Dow Global Sales Required Qualifications Bachelor...
+ years of relevant experience. Advanced English skills Technical experience (oracle CX preferred, HTML/CSS), business...
. You will be the technical bridge for customers moving from DSCVR implementations to our integrated ecosystem on CX with the support... you: Bridge the data gap between current customer DSCVR implementations and next gen CX platform, successfully translating...
. You will be the technical bridge for customers moving from DSCVR implementations to our integrated ecosystem on CX with the support... you: Bridge the data gap between current customer DSCVR implementations and next gen CX platform, successfully translating...
. You will have an advantage if you also have: Experience/knowledge of CCaaS, CX, and Conversational AI solutions. Experience/knowledge selling...
with Support, CX, Product Enablement, HR, Workforce Management, and regional site leaders. Align training programs with operational...
CX Service Representative – Deliver Premium Experiences at Aventus Who We Are Aventus is redefining the customer... experience. We are a CX boutique, based in Charleston, SC, built to serve premium e-commerce brands with exceptional service...