Team Overview: As a CX Operations Sr. Analyst, you will be responsible for driving Customer Experience strategy... and operational efficiency. This role partners closely with Product, Operations, Marketing, Engineering, Risk, and Regional CX teams...
Team Overview: As a CX Operations Analyst, you will support Customer Experience and Customer Service initiatives...
Maersk is seeking an Ocean Customer Experience Specialist in Mexico City to deliver high-quality support for Ocean products, handling inquiries, resolving cases, and ensuring timely completion of tasks. You will work with the Mexico team ac...
Maersk is seeking an Ocean Customer Experience Specialist in Mexico City to deliver high-quality support for Ocean products, handling inquiries, resolving cases, and ensuring timely completion of tasks. You will work with the Mexico team a...
Collins Aerospace in Mexicali is seeking a Customer Service Representative to support customers with product information, account inquiries, and issue resolution. You will coordinate with internal teams to track shipments and improve servi...
Capgemini Mexico seeks a senior operations leader for FBS CAS Contact Center responsible for end-to-end service delivery across Farmers Insurance brands. You will drive performance, workforce strategy, quality assurance, and data-driven de...
Genesys seeks an Expert Customer Success Manager to shape the long-term success of customer journeys post-sale, turning strategic priorities into measurable business value. You will own top-tier relationships, translate business drivers in...
, Patrimonial, Comercial, Remota, Automarket). Conocimientos en Experiencia del Cliente (CX). Familiaridad previa con modelos...
del pipeline y seguimiento en CRM (Salesforce, HubSpot, Zoho, SAP CX, MS Dynamics 365, etc). Cumplimiento de objetivos comerciales...
consultiva B2B y trayectoria idealmente dentro de empresas de BPO, Contact Center, CX o soluciones tecnológicas para empresas.... Experiencia comprobable en apertura y cierre de cuentas nuevas. Trayectoria idealmente en empresas de BPO / Contact Center / CX...