Salesforce and ChurnZero/Gainsight 100% remote Why This Role Stands Out At IDC, your work helps shape how the world...
roadmaps. Actively uses Gainsight to plan, record and communicate internally account-relevant and information. Use customer...
experience as a Controller and/or Director or Finance Knowledge of Gainsight, Salesforce CRM, etc. Excellent listening...
platforms (e.g., Salesforce, Marketo, Outreach, Gainsight), ensuring data integrity, system scalability, and user adoption...). Familiarity with customer success platforms (e.g., Gainsight) is a plus. Strong understanding of data models, integration...
, PowerPoint and Word. (Salesforce, Planhat, Gainsight preferred). Demonstrates a clear understanding of how their work...
operational alignment for Parchment, ensuring accurate data flows between Salesforce and Gainsight and providing Customer... with Gainsight or similar Customer Success platforms Background in EdTech, especially working with Parchment, Canvas...
if you also have: Experience in a SaaS business model Project management experience Familiarity with customer success platforms like Gainsight...
success. Prior experience with Samsara, Salesforce, Zendesk, Jira, Gong, Gainsight, and Tableau. Basic Python coding skills...