We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...
and maintains clean customer information in Gainsight (if deployed within subsegment) for respective book of customers. - KPIs...
on driving impact across a large customer segment by leveraging Gainsight and other tools to deliver a consistent and value... SecurityScorecard the team and the customer Experience with SalesForce Gainsight Google Suite Zendesk Tableau is a plus Cyber/TPRM...
in Gainsight (if deployed within subsegment) for respective book of customers. - KPIs include-Nurturing opportunities and moving...
). Proficiency in CRM and Customer Success tools (Salesforce, Gainsight, HubSpot, or similar). Preferred Qualifications Master...
Proficiency with CSM technologies such as Salesforce, Gainsight, or similar platforms Ability to efficiently manage multiple...
. Experience with Python, CRM platforms (e.g., Salesforce), and/or customer success tools (e.g., Gainsight). Skilled in BI tools...
communication tools at scale (email automation, in-product messaging, Salesforce, Gainsight, Eloqua, Microsoft 365, Pendo). Proven...
with customer success platforms (e.g. Gainsight, Totango, ChurnZero, Salesforce), marketing automation (e.g. HubSpot, Marketo...
. Proactive Engagement: Monitor product usage through Gainsight, ChurnZero, Totango, or custom dashboards. Identify at-risk... (Salesforce, HubSpot) and CS platforms (Gainsight, ChurnZero, Totango). Strong presentation skills for client-facing reviews...