We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...
customer-facing roles Familiarity or hands-on experience with Customer Success platforms preferred (Gainsight) Familiarity...
customer-facing roles Familiarity or hands-on experience with Customer Success platforms preferred (Gainsight) Familiarity...
, decision-making frameworks, and strategic planningProficiency with CSM technologies such as Salesforce, Gainsight, or similar...
such as Salesforce, Gainsight, HubSpot, or ZendeskWillingness to work with a high volume of customersExcellent project management...
technologies such as Salesforce, Gainsight, or similar platforms Ability to efficiently manage multiple customer projects...
Experience with customer success platforms (Gainsight, ChurnZero, Totango) and project management tools (Monday.com, Azure DevOps...
. Experience with Python, CRM platforms (e.g., Salesforce), and/or customer success tools (e.g., Gainsight). Skilled in BI tools...
communication tools at scale (email automation, in-product messaging, Salesforce, Gainsight, Eloqua, Microsoft 365, Pendo). Proven...
. Proactive Engagement: Monitor product usage through Gainsight, ChurnZero, Totango, or custom dashboards. Identify at-risk... (Salesforce, HubSpot) and CS platforms (Gainsight, ChurnZero, Totango). Strong presentation skills for client-facing reviews...