. Oversee the maintenance, monitoring, and optimization of cloud environments to ensure high availability and performance.... Ensure that cloud solutions adhere to security policies and compliance requirements. Work closely with IT teams to develop...
while working closely with Sales and Customer Success teams.Role Location: Mexico City, Mexico;Remote MexicoWhat You\ 'll DoWork... of solutionsAssist with ticket escalations, providing regular reporting on customer health and utilizationDeveloping long-term...
of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end... the Change ticket, create the Change ticket with supporting sub-tasks, and notify all stakeholders. Work directly...
and technical manuals. - Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) - Provide... solutions - Ensure all issues and outcomes are properly logged within the ticket management system - Prioritize and manage...
to receive requests, register interactions or cases to follow up at the main ticket system Microsoft Dynamics, finally provide... working experience in a HR Service Center or Payroll areas. - High English Proficiency (written and spoken), capable...
-functional teams to be a key success component of the company's asset lifecycle and high-quality service delivery.... How You Will Make An Impact**:Support Activities** - Fulfilling requests for equipment and providing support to adjoining teams...
of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end... the Change ticket, create the Change ticket with supporting sub-tasks, and notify all stakeholders. Work directly...
Company Description Are you looking to join an organization that is growing and dynamic? What about a high-energy... as trusted advisors to organizations facing high-stakes matters demanding urgent attention, staunch integrity, proven experience...
solutions, and ensuring the delivery of high-quality software products. You will work closely with cross-functional teams... Client on ticket prioritization for upcoming work and report progress periodically. Actively participate in key client...
in CRM systems (Salesforce, SAP). Manage high volumes of customer queries via phone, email, and chat, ensuring timely... members or other departments (Product, Sales, Support). Collaborate with cross-functional teams to resolve customer...