to appropriate teams (L2/L3) when needed, build stronger team efficiency and directly contribute to our mission of delivering top... and knowledge. · Service Delivery o Ensure 24/7 network monitoring and support, including on-call rotation. o Maintain high...
with our products. This role is an opportunity to kickstart your career in a high-growth Software-as-a-Service (SaaS) organization... with a commitment to getting the job done, regardless of task size. High sense of urgency with the ability to prioritize and meet tight...
team. Our ideal candidate is a high performer with experience leading a team in a contact center environment. This role... will focus on training, teaching, and empowering our Level 1 Customer Support Specialists to grow into high-performing members...
necessary. This team player will work closely with the Tier 2 and 3 teams to obtain the best possible outcome for the customer... more complex queries to the relevant teams or departments. Liaising with customers directly via telephone and e-mail. Attending...
as a Technical Service Manager. You will be instrumental in delivering high-quality technical managed services, supporting Rise... ticket handling. Establish good relationships with all customer-facing roles in SAP to provide One SAP experience. Be part...
as a Technical Service Manager. You will be instrumental in delivering high-quality technical managed services, supporting Rise... ticket handling. Establish good relationships with all customer-facing roles in SAP to provide One SAP experience. Be part...
to handle highticket volumes while maintaining service level agreements (SLAs). CSRs are the frontline voice of the company... to Tier 2 or technical teams. Knowledge Management: Update internal knowledge bases and FAQs with common solutions...
—your job is to close warm prospects who’ve already scheduled their calls. If you're passionate about high-ticket sales and want to earn... in a high-ticket sales environment? Are you ready to be part of a team as committed to closing deals as they are to transforming...
who have pre-booked their call times, rather than cold calls or lead generation. This is a high-ticket sales environment... with pre-booked warm leads to close high-ticket sales. Client Relationship Development: Maintain strong relationships...
to close high-ticket sales. Client Relationship Development: Maintain strong relationships with potential clients... executives. Join Us: Do you have the drive and skill set to excel in a high-ticket sales environment? Are you ready...