automation and AI adoption across the support organization. Optimize and expand Intercom AI capabilities and automated support..., and operational systems. Strong experience using data and metrics to improve support performance. Hands-on experience with Intercom...
, pgvector) for retrievalâ€grounded automations Familiarity with HubSpot or Salesforce data models and a CS platform (Intercom...
Localidad CDMX Salario ingreso promedio 12,000 / mes Tipo de Contratación Desde Casa Descripción de la Plaza Intercom...
, and client-focused experience. Requirements Client Support Monitor and respond to inbound support tickets via Intercom..., Walmart, Shopify, or similar platforms. Experience using Intercom, HubSpot, Jira, or similar systems. Experience supporting...
authorities. Answer the intercom devices installed in the access doors of building and validate that the person is authorized...
). Proficiency in ticketing platforms (Zendesk, Intercom, Botmaker) and CRM systems. Genuine empathy to treat users with the care...
, Salesforce, HubSpot, Intercom, or similar platforms Communication: Email (Gmail/Outlook), Slack, Microsoft Teams, Zoom...
skills. Comfortable operating in high-speed, constantly evolving environments. Experience with tools like Zendesk, Intercom...
to manage multiple tickets or conversations without losing accuracy Comfortable using tools such as Plain, Intercom, Zendesk...
Strong DTC/eCommerce background Experience with Shopify and support platforms such as Gorgias, Zendesk, or Intercom...