to manage multiple tickets or conversations without losing accuracy Comfortable using tools such as Plain, Intercom, Zendesk...
Strong DTC/eCommerce background Experience with Shopify and support platforms such as Gorgias, Zendesk, or Intercom...
platforms such as Gorgias, Zendesk, or Intercom Strong understanding of KPIs, SOPs, QA systems, refunds, chargebacks...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
, Intercom, or comparable systems. Ability to interpret basic contract terms and apply billing logic consistently. Strong Excel... Hands-on experience with Stripe, Spotdraft, Salesforce, or Intercom. Basic understanding of SaaS provisioning, user access...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 6000...