platforms such as Gorgias, Zendesk, or Intercom Strong understanding of KPIs, SOPs, QA systems, refunds, chargebacks...
, Intercom, or comparable systems. Ability to interpret basic contract terms and apply billing logic consistently. Strong Excel... Hands-on experience with Stripe, Spotdraft, Salesforce, or Intercom. Basic understanding of SaaS provisioning, user access...
surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 6000...
with support tooling and CRM platforms (e.g., Intercom, Salesforce, Zendesk) Preferred: • Experience in a high-growth SaaS or PLG...