Senior Customer Advocate
to customers, both verbally and in written form. Knowledge and experience with Intercom CRM is a plus. Aptitude to quickly learn...
to customers, both verbally and in written form. Knowledge and experience with Intercom CRM is a plus. Aptitude to quickly learn...
Experience best practices. Experience with Intercom CRM is a plus. Benefits Private Health Insurance Paid Time Off...
is required. Experience using Ticketing Platforms like Zendesk/Freshdesk/Intercom and remote support tools. Must have a strong understanding...
Experience best practices. Experience with Intercom CRM is a plus. Benefits Private Health Insurance Paid Time Off...
support tools. Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk). Excellent...
Manage and record all technical issues and resolutions using Intercom. Take ownership of customer issues reported..., considerations - Kubernetes Containers Intercom or similar Help Desk ticketing system Software – GitHub, Slack, Google Meet...
to understand and communicate complex ideas to customers, both verbally and in written form. Knowledge and experience with Intercom...
Experience best practices. Experience with Intercom CRM is a plus. Benefits: Private Health Insurance Paid Time Off...
Proficiency Required: CRM Tools: Zendesk, Intercom, or similar Scheduling Tools: Calendly, Google Calendar Communication...
systems (HubSpot, Zendesk, Intercom) is a plus Strong English (written & spoken) Familiarity with AI tools (ChatGPT...