de tickets y entornos MSP (por ejemplo: ConnectWise, ServiceNow, Jira). **Deseable**: - Certificación AWS (Arquitecto...
reportes y conciliaciones. Atención de requerimientos (SAT, IMSS). Revisión de tickets en plataforma ServiceNow...
support or customer service role is advantageous. Experience with Jira or similar ticketing systems (e.g., ServiceNow...
on project progress, risks, and issues Manage and resolve ServiceNow tickets, including Level 1 support for contact center...
on project progress, risks, and issues Manage and resolve ServiceNow tickets, including Level 1 support for contact center...
on project progress, risks, and issues Manage and resolve ServiceNow tickets, including Level 1 support for contact center...
Integration of workflows using tools like ServiceNow and Microsoft Teams Automation of recurring tasks (e.g., data deduplication...
any site moves to execution Map raw observability alerts into the target ITSM platform (e.g., ServiceNow, Jira Service..., particularly within enterprise M&A integrations Expert-level knowledge of enterprise ITSM platforms, specifically ServiceNow...
any site moves to execution Map raw observability alerts into the target ITSM platform (e.g., ServiceNow, Jira Service..., particularly within enterprise M&A integrations Expert-level knowledge of enterprise ITSM platforms, specifically ServiceNow...
any site moves to execution Map raw observability alerts into the target ITSM platform (e.g., ServiceNow, Jira Service..., particularly within enterprise M&A integrations Expert-level knowledge of enterprise ITSM platforms, specifically ServiceNow...