and macOS, networking, and endpoint management.* Experience with ITSM and remote support tools (ServiceNow, SCCM, Intune, JAMF...
management concepts (ITIL is a plus). Nice to have Familiarity with ticketing systems (e.g., ServiceNow) and monitoring tools...
attention to detail. Desirable Skills/Experience Experience with Workday and ServiceNow. Understanding of Spanish payroll...
but not essential. Working with ServiceNow tool Ability to work independently and as part of a team in a fast-paced environment...
: Strong project coordination and stakeholder management. Proficiency with ITSM tools (e.g., ServiceNow). Excellent technical writing...
, Grafana) Experience with incident & change management (e.g., ServiceNow) and structured troubleshooting of portal/service...
of ticketing tools, preferably ServiceNow. Proficiency in active listening, with techniques like paraphrasing and probing...
, Grafana) Experience with incident & change management (e.g., ServiceNow) and structured troubleshooting of portal/service...
: Strong project coordination and stakeholder management. Proficiency with ITSM tools (e.g., ServiceNow). Excellent technical writing...
Deploy Jira Confluence ServiceNow Fluent in both English and French (B2). Comfortable working in Agile (Kanban...