HR Trainee
. Internal Tools Management: Learn to use platforms like Workday and ServiceNow. HR Processes: Participate in initiatives...
. Internal Tools Management: Learn to use platforms like Workday and ServiceNow. HR Processes: Participate in initiatives...
and Security Services. Knowledge in programming php, drupal, mysql, etc. ITIL v3 experience, ServiceNow or equivalent tool...
ticketing systems ideally ServiceNow. Analytical and problem-solving mindset to handle technical challenges effectively...
to complex issues Have experience in ITSM ticket systems (ideally in ServiceNow) Knowledge of processes according to ITIL V4...
environment Strong knowledge of Windows 10, Office 365, MS Teams Familiarity with ITSM ticketing systems (ServiceNow preferred...
10, Office 365, MS Teams Familiarity with ITSM ticketing systems (ServiceNow preferred) Analytical mindset and problem...
(ServiceNow preferred) Analytical mindset and problem-solving skills High customer service orientation and attention to detail...
Support Experience: Practical experience in IT support and familiarity with ticketing systems (preferably ServiceNow...
and ServiceNow automation, expanding it with Applied AI/Data Science use cases for SecOps. You will partner with SOC, Incident... the product strategy: define the vision and portfolio-level OKRs for SOAR, ServiceNow automation, and Applied AI in SecOps...
(ServiceNow, BMC Helix). Own the incoming requests and manages escalations to engineering or development teams with clear...