and standardization. Ticketing Systems / ITSM: Experience using IT service management platforms (Jira,ServiceNow, GLPI) to manage...
(ServiceNow, Jira, etc.). Certifications or courses in networking or security (CCNA, Fortinet NSE1-3, etc.). Knowledge of Zero...
- Have experience in ITSM ticket systems (ideally in ServiceNow) - Knowledge of processes according to ITIL V4 good...
(ServiceNow, Jira, etc.). Certifications or courses in networking or security (CCNA, Fortinet NSE1-3, etc.). Knowledge of Zero...
issues - Have experience in ITSM ticket systems (ideally in ServiceNow) - Knowledge of processes according to ITIL V4...
, ServiceNow, SAP Solution Manager (SolMan) for test and defect management Soft Skills - Strong attention to detail and ability...
, ServiceNow, and similar platforms. Knowledge of PMP, Prince2, and Agile Scrum methodologies. Understanding IT strategy...
-functional teams. Microsoft and Citrix certifications (AZ-140, MS-102, etc.) Experience with ServiceNow, Agile/SCRUM, and ITIL...
, Confluence, ServiceNow) We acknowledge that many candidates may not meet every single role requirement listed...
knowledge of Power BI. Experience working with ticketing systems (Salesforce, ServiceNow). Ability to communicate effectively...