ticketing systems ideally ServiceNow. Analytical and problem-solving mindset to handle technical challenges effectively...
(ServiceNow preferred) Analytical mindset and problem-solving skills High customer service orientation and attention to detail...
Support Experience: Practical experience in IT support and familiarity with ticketing systems (preferably ServiceNow...
and ServiceNow automation, expanding it with Applied AI/Data Science use cases for SecOps. You will partner with SOC, Incident... the product strategy: define the vision and portfolio-level OKRs for SOAR, ServiceNow automation, and Applied AI in SecOps...
. Proficiency with ITSM tools (e.g., ServiceNow). Excellent technical writing and presentation skills. Collaborative mindset...
tools (OCR), ETL process and LLM configuration. Experienced with various tools like ServiceNow, Jira, Confluence...
working in a Supply Chain solutions and/or Customs solutions. Experience in using ITSM tools like ServiceNow. Experience...
and manage Governance, Risk, and Compliance (GRC) tools such as OneTrust, Dastra, or ServiceNow to streamline processes...
tools (e.g., ServiceNow). Fluent in English German is a plus. A global healthcare organization committed to innovation...
. Familiarity with ITSM frameworks (CMMI, TOGAF, ISO/IEC 20000, Lean IT) and tools like ServiceNow...