Amazon Connect Architect
, sustainability, and cost optimization. Implementation & Migration Lead end-to-end migration from legacy platforms (Avaya, Cisco...
, sustainability, and cost optimization. Implementation & Migration Lead end-to-end migration from legacy platforms (Avaya, Cisco...
, and 80,000 cloud users, it is internationally recognised as a market leader in delivering Avaya in the cloud...
Proficiency in WFM tools (NICE, Verint, Alvaria, EG Solutions) Familiarity with telephony systems (NICE, AWS, Avaya) Advanced...
Proficiency in WFM tools (NICE, Verint, Alvaria, EG Solutions) Familiarity with telephony systems (NICE, AWS, Avaya) Advanced...
Directory and email accounts. Support and maintain the AVAYA VOIP telephone system and associated hardware. Essential...
across NIAS as directed by ICT Manager. Maintain and develop the AVAYA VOIP telephone System and all associated hardware...
(NICE, AWS, Avaya) Advanced Excel capabilities #LI-MS2 #LI-Onsite...
, and manipulate data for technical and trend analysis • Familiarity with ACD Tools (Avaya or Cisco a plus): Operations, reporting... issue • Familiarity with ACD Tools (Avaya or Cisco a plus): Operations, reporting, skill-based call routing administration...
(NICE, AWS, Avaya) Advanced Excel capabilities #LI-MS2 #LI-Onsite...
optimization. Implementation & Migration Lead end-to-end migration from legacy platforms (Avaya, Cisco, Genesys) to Amazon...