Knowledge Analyst
, chatbots, copilots or knowledge governance. Experience with CCaaS/CRM platforms such as Amazon Connect, Genesys, Five9...
Lugar: United Kingdom | 21/03/2026 02:03:16 AM | Salario: S/. No Especificado | Empresa: Capita
Voice Design Engineer
you should meet the following requirements: Demonstrated experience and in-depth knowledge of Genesys customer experience solutions...
Executive Communications Director, EMEA
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Knowledge, Learning and Quality Lead
. Familiarity with CCaaS/CRM platforms (Amazon Connect, Genesys, Five9, Salesforce/Dynamics). Experience with analytics tools, LMS...
Lugar: United Kingdom | 20/03/2026 18:03:32 PM | Salario: S/. No Especificado
Voice Design Engineer
you should meet the following requirements: Demonstrated experience and in-depth knowledge of Genesys customer experience solutions...
Regional AI Commercial Specialist - UK
, LLMs, Agentic AI frameworks, RPA/orchestration. CCaaS: Genesys, NICE, Avaya, Amazon Connect, Five9. Cloud platforms: AWS.../Professional, Azure AI Engineer, GCP Professional Cloud Architect) desirable. Vendor certifications in CX/CCaaS platforms (Genesys...
Customer Contact Centre Team Manager - Sales
Familiarity: Understanding of telecare platforms, digital health tools, or customer-contact technology. Genesys Platform... Knowledge: Experience using Genesys for call routing, performance monitoring, or configuration to support team productivity...
Account Management Direct Career
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Lugar: United Kingdom | 18/03/2026 00:03:23 AM | Salario: S/. No Especificado | Empresa: Genesys
Contact Centre Team Leader
Genesys telephony system and ensure all Service Desk SLAs are achieved. Provide ongoing technical and procedural guidance... that our customers receive the best service possible Nice to have: you have experience using the Genesys Pure Cloud telephony...
Lugar: Dalgety Bay, Fife | 17/03/2026 23:03:52 PM | Salario: S/. No Especificado | Empresa: Ingenico
Resource Planning Analyst (Contact Centre)
NICE or Genesys) and ACD tools (ideally Genesys). Capacity planning experience Highly numerical with experience...
Lugar: London | 17/03/2026 22:03:12 PM | Salario: S/. No Especificado | Empresa: Utility Warehouse