Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create... with strategic customers to help them achieve their business goals through the successful adoption and optimization of Genesys Cloud...
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create... with AI: Join Genesys as an Enterprise Account Executive (UK) Do you want to be part of a global, market-shaping company...
, stakeholders and dependencies. Desirable Skills / Experience Experience of Genesys Cloud including configuration knowledge...
Experience with CCaaS platforms such as Genesys Cloud or equivalent customer engagement technologies. Familiarity...
are essential. Experience with SAP or Genesys would be an advantage, although full training will be provided. Why Join Clancy...
industry benchmarks. Key Accountabilities Service Delivery Deliver multi-channel support via Intercom and Genesys for high...
telephony and contact centre solutions, including Microsoft Teams Phone, Amazon Connect, Genesys, Avaya, NICE CXone, and Mitel...
Management, NICE, Verint, Genesys or Calabrio. Experience with Power BI or other reporting tools. Knowledge of SQL, DAX...
Management, Agile, Project Management or IT Service Management Contact Centre Technology experience and knowledge of Genesys...
Centre as a Service experience Knowledge of Genesys Cloud or an equivalent contact centre platform Experience...