architectures and migration roadmaps Advising customers on cloud telephony transformations into Zoom and Genesys Partnering... to cross-train into Zoom and Genesys cloud telephony SC Clearance is highly desirable (or ability to gain it) Benefits...
and Genesys is a plus. Exceptional time management skills and a goal-oriented focus. Our current benefits...
o Zoom o Mitel o Genesys · Video Communications o Cisco (Tandberg) o Polycom o Microsoft o SIP, H.320 and H.323...
top-tier partnerships with major technology providers including NiCE, Genesys, Microsoft, Five9, Google and Cisco... sales role that requires a deep understanding of CCaaS platforms (e.g. NICE, Genesys, Five9, Microsoft, Google, Cisco...
and systems, including Genesys, HCL Volt MX, and Google Cloud. Provide technical guidance and support to development teams... (Genesys preferred). Hands-on experience with Multi-Experience Development Platforms (HCL Volt MX preferred...
-on experience with end-to-end workforce planning and real-time monitoring. Strong knowledge of WFM systems (Calabrio, Genesys, NICE...
) and confident in online navigation. Preferred Experience: SAP, CRM platforms, or Genesys Cloud. Optical Industry Advantage: Prior...
optimization. Implementation & Migration Lead end-to-end migration from legacy platforms (Avaya, Cisco, Genesys) to Amazon...
Connect, Genesys Cloud CX, or Google CCaaS/CES) Collaborate with colleagues across Accenture’s global network, learning... transformation programmes Lead the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX...
and systems, including Genesys, HCL Volt MX, and Google Cloud. Provide technical guidance and support to development teams... (Genesys preferred). Hands-on experience with Multi-Experience Development Platforms (HCL Volt MX preferred...