and align with corporate priorities and the external operating environment including the Housing Ombudsman and the Regulator...
, and with empathy, making sure every case is handled in line with Clarion’s policies, the Housing Ombudsman Complaint Handling Code...
compliance with the expectations of the Regulator of Social Housing, the Building Safety Regulator, and the Housing Ombudsman...
. Strong understanding of regulatory frameworks including the RSH consumer standards and the Housing Ombudsman’s requirements. A values-led...
the Housing Ombudsman Service, to deliver fair and timely outcomes. Strong case management, excellent communication skills.... Desirable: Experience dealing with the Housing Ombudsman Service. Relevant customer service standard qualification...
- Army will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The VP, Client...
such as residents, the voluntary sector and organisations including the Housing Ombudsman and Regulator of Social Housing. Monitor... sector and organisations including the Housing Ombudsman and Regulator of Social Housing. Support the work of the Housing...
, and Reviews. Issue responses to Stage 1 complaints and member enquiries in line with Local Government & Social Care Ombudsman...
of complaints process ensuring we remain compliant with the Housing Ombudsman Code. Ensure that lessons learnt are fully documented...
of complaints for the team to investigate, general emails from the department inbox and financial ombudsman work. Other duties... incoming work for the Customer Relations team (such as complaints, Financial Ombudsman work and general emails) You'll shape...