and Social Care Ombudsman. Provide support to Subject Access Requests (SAR) and Freedom of Information (FOI) processes...
Ombudsman and stay up to date with their policies and procedures. We’re looking for a candidate that is passionate about driving... with our complaints procedure. Provide documentary evidence to the Legal Ombudsman to facilitate complaint resolution. Identify...
, logging, and allocating cases fairly and promptly, while maintaining compliance with our policies and Housing Ombudsman... Ombudsman Service (HOS) guidance. Triaging and allocating cases to the Customer Relations Team, ensuring fair and timely...
of complex and executive-level complaints, including writing final response letters and working with the Financial Ombudsman...
, MPs and ombudsman cases in line with the Council's procedure and attend court cases where required. 12. To ensure...
, MPs and ombudsman cases in line with the Council's procedure and attend court cases where required. 12. To ensure...
/suppliers. Manage all cases allocated and produce complaint escalations to our CEO, Trustees and The Pensions Ombudsman... in a complaint handling environment. Experience of managing Ombudsman, Solicitor, MP or high-profile complaints. Understanding...
the reporting needed for regulators and the Financial Ombudsman Service (FOS) Conduct root cause analysis to uncover...
and provide background information for Councillor MP Ombudsman enquiries as directed. 2. To be a point of contact for applicants...
, member disputes, including IDRP complaints, cases before the Pensions Ombudsman and Financial Ombudsman Service, data...