of successful management of complaints and housing ombudsman code and LGSCO in local authority / housing sector The role will involve... is desirable Experience of social housing regulation and working within the Housing Ombudsman complaint handling code TSMs...
receives the highest level of care throughout their experience. You'll work closely with Ombudsman and Regulatory bodies...
are also responsible for complying evidence packs in response to requests for information from the arbitrator, the Housing Ombudsman... but also the Housing Ombudsman, contractors as well as local councils who you'll speak with both on the phone and in writing...
from the arbitrator, the Housing Ombudsman Service. An excellent communicator, you'll quickly build effective working... relationships with other departments across Abri but also the Housing Ombudsman, contractors as well as local councils who you'll...
within our Housing Management and Assets service. This role will also lead relationship management and liaison with the Housing Ombudsman... Responsibilities: Investigate and resolve Stage 2 housing complaints in line with the council's policy and the Housing Ombudsman...
and their advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the Council...
and Pension Ombudsman applications. Attendance at all meetings and calls in relation to the schemes which you manage, drafting...
Ombudsman. What We're Looking For: Strong communication skills with an ability to convey complex information clearly...
and their advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the Council...
and timescales Compile weekly reports on complaints, MP enquiries, and Housing Ombudsman investigations Prepare Ombudsman packs...