with a real-time work ticketing system (ServiceNow). This role will be located in our London office. Please note that this role...
. ServiceNow) Ability to effectively manage challenge / issue resolution with a positive and flexible attitude About SSE SSE...
across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting.... Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows...
users. The role involves prompt resolving of incidents and service requests raised via the ServiceNow helpdesk system...) Experience in using ServiceNow Experience troubleshooting problems using remote tools Experience of IT support in a Railway...
financial planning applications, ensuring stability and performance. Experience with ITIL, JIRA, ServiceNow or AGILE...
specific skills (Global Technology Infrastructure (GTI), ServiceNow, desktop repair, enterprise systems management...
or ServiceNow. Knowledge of WebRTC, TLS, and SRTP protocols. Solid understanding of IP networks and concepts (TCP/IP, subnetting...
enhancements, and ServiceNow HR Service Delivery implementation Develop and maintain project plans, timelines, budgets, and RAID... implementations (SAP SuccessFactors essential;ServiceNow HRSD preferred) Strong project management expertise with PMP, Agile...
and certification would be an asset 4. Understanding and experience of ITSM tools like ServiceNow, Remedy, Jira etc. Certification 1...
Salesforce, ServiceNow, SAP, or Pega Strong communication skills with the ability to engage both technical and non-technical...