or marine automation systems. Practical knowledge of ITIL processes;experience with ticketing/CRM tools (e.g., ServiceNow...
, Scrum and Lean Engineering Practices. PI / PO ServiceNow...
. Ability to use service management tools such as ServiceNow. Strong communication and collaborative working skills...
, hardware, and collaboration platforms (Teams, Zoom, Webex). Experience working with ITIL processes and ITSM tools (ServiceNow...
1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow...
for desktops, laptops, tablets, mobiles, hardware, and software. Experience with ticketing systems (e.g., ServiceNow). Support...
., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes...
and resolutions in IT service management systems (ServiceNow, Remedy, etc.). Assist with general troubleshooting of user issues... in break/fix support and troubleshooting. Strong knowledge of Windows OS, M365, Teams, and ServiceNow (preferred). Ability...
1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow...
Change Manager – HR Transformation (Workday & ServiceNow) Rate: Market Rate - Outside IR35 Contract Length: 6 months... transformation programme, including the implementation of Workday and ServiceNow and a shift toward a skills-based operating model...