reporting Excellent stakeholder engagement and communication skills Familiarity with tools such as ServiceNow, Jira, Azure...
control Remote access solutions Linux and VMware (vSphere) ITIL / ServiceNow Understanding of Air Traffic Control (ATC...
(e.g. ServiceNow) and aligning with ITIL processes. Strong Project Management experience with managing large projects...
, building, and maintaining secure, scalable, and highquality applications that extend and enhance our ITSM platform (ServiceNow...-to-end solutions-from requirements and design through implementation, testing, and support-working closely with ServiceNow...
and experience using ServiceNow or another ITSM tool would be useful. Our values We understand that you might not have all of the...
servicesMobile devicesNetworkingTelephony and collaboration technologiesManage incidents and service requests using the ServiceNow... applicationsEnd-user hardwareIdentity and access servicesExperience using ITSM platforms such as ServiceNow, including incident...
, and data movement. Help maintain data streams and document patterns for reuse. Incident & Request Flow (ServiceNow) Triage... of: Grafana, New Relic, Cribl, Loki/LogQL, ServiceNow. Comfortable writing queries (Grafana transformations, LogQL, NRQL basics...
. Familiarity with: Defender for Cloud- Desirable Wiz- Desirable Azure Update Manager ServiceNow GitHub Actions Zero Trust...
Experience with other low-code or no-code platforms such as OutSystems, Mendix, Microsoft Power Platform, Appian or ServiceNow...
, or ServiceNow Demonstrated ability to lead teams and influence across matrixed organisations to deliver outcomes...