Web technologies - Java
processes, EMS, and ActiveSpaces. Maintain incident and problem management documentation in ITSM tools (e.g., ServiceNow, JIRA...
processes, EMS, and ActiveSpaces. Maintain incident and problem management documentation in ITSM tools (e.g., ServiceNow, JIRA...
, PowerShell, Bash, YAML, JScript Desirable ITIL Foundation Certification v3/v4. ServiceNow experience. Swift Payment...
with helpdesk systems (e.g. Zoho, ServiceNow, Zendesk) Basic Microsoft 365 and Azure admin (user setup, access control, etc.) Good...
Attend and actively contribute to daily stand-up meetings to review priorities and workload. Manage ServiceNow tickets...
management toolsets and other related tooling, such as any of BitSight, Panorays, Prevalent, CoreStream, ServiceNow and PowerBI...
testing Graph Database Management Systems (GDBMS). Integration testing experience with ServiceNow, AWS, Azure, and GCP...
Responsibilities Attend and actively contribute to daily stand-up meetings to review priorities and workload. Manage ServiceNow...
improvements. Support IAM-focused testing activities, including validation of integrations with Active Directory, ServiceNow...
-on experience with ServiceNow for incident, request, and knowledge management. Familiarity with Enterprise Systems: Exposure...
such as ServiceNow. Analytical Skills: Competence in analysing incident trends and contributing to root-cause analysis. Additional... opportunities. Desirable: Experience with ITSM Tools: Advanced knowledge of ServiceNow for incident, request, and knowledge...