providers like Microsoft, Google, Salesforce, Oracle, or ServiceNow is preferred. Keen understanding of how technology...
(Incident, Problem, Change, Request). Experience using enterprise ITSM tools such as Ivanti ISM, ServiceNow, or equivalent... management processes and ITSM tools (Ivanti ISM, ServiceNow). Proven experience in a senior or lead technical role, including...
activity Person specification As a Senior IT Service Manager, you'll have: Experience of administering ServiceNow/ Jira...
ServiceNow / CMDB records to validate application ownership, technical contacts and service classification. Issue structured..., ServiceNow/CMDB and collaboration platforms (MS Teams). Clear, confident communicator with the ability to influence stakeholders...
. ServiceNow experience. ITIL foundation qualified (v3 or v4). Microsoft certifications. Single Sign On/SAML. Linux...
on experience in implementation, configuration, and management of SAM tools like ServiceNow, Snow License Manager, Flexera FNMS..., such as Certified Software Asset Manager (CSAM) or Certified IT Asset Manager (CITAM), CIS-ServiceNow SAM Pro, FinOps or equivalent...
to PingFederate. Familiarity with ServiceNow, JIRA, Confluence, and structured delivery models. If you are interested...
events (roughly 5-6 Sundays per year) is necessary. Nice-to-Haves: Experience with ServiceNow. An understanding...
to SIEM and Service Management toolsets like ServiceNow would be advantageous. Nice to have UNIX/RHEL/Ubuntu with Scripting...
in platforms like ServiceNow, but like most organisations, the challenge isn't just the technology - it's how consistently... in a single lane or a neatly defined domain. ServiceNow touches multiple areas - IT, HR, operations - and the work reflects...