correct technology. Centrica currently have a solution in ServiceNow - Proven Optics to support cost modelling – need support... ServiceNow Proven Optics solution, including identifying gaps, improvement opportunities, and optimisation areas. Analyse IT...
, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide... and resolution activities. Maintain accurate and timely updates within ServiceNow, ensuring tickets, changes and configuration items...
& ITIL4 certification Strong knowledge of working with ServiceNow Promoting an environment of ongoing learning...
(ServiceNow, Remedy) and SharePoint governance. Qualifications (any two preferred) CCNP/CCIE Enterprise or Security, JNCIP...
linked to purchase orders and non-PO invoices Manage workload efficiently through a ticketing system (ServiceNow...
(ServiceNow, Remedy) and SharePoint governance. Qualifications (any two preferred) CCNP/CCIE Enterprise or Security, JNCIP...
. Leveraging the ServiceNow platform, we efficiently log, manage, and monitor all incidents and requests to maintain a consistent... all incidents and service requests using the ServiceNow platform. KPI: Ensure 100% of tickets are logged with clear issue...
Assets. Familiarity with ITSM tools such as ServiceNow or Jira. Understanding of ITIL fundamentals (Incident, Problem...
of customers, keeping them in mind when taking actions or making decisions. Comfortable using or leaning tools like ServiceNow...
patches per corporate security standards. Hands-on experience with ticketing tools (e.g., ServiceNow) and service workflows...