UK Service Delivery Manager
, from engineers to senior leadership. Hands-on experience with service management tools such as ServiceNow, Jira, or Freshservice...
, from engineers to senior leadership. Hands-on experience with service management tools such as ServiceNow, Jira, or Freshservice...
tools (e.g., Jira, ServiceNow). ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services...
documentation. Toolsets: Experience with ServiceNow or a similar Service Management toolset. Desirable Skills & Experience...
Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative...
(NAS) Rubrik, EMC Networker, Data Domain and IBM Tivoli Storage Manager CyberArk Splunk Qualys Cisco Tetration ServiceNow...
Toolset (ServiceNow) Providing Incident Response Management for major incidents experienced across the firm Providing remote...
Directory and identity platforms. Use ServiceNow for incident management, SLA tracking, and documentation. Support patch... with ServiceNow, ProxyPro, Microsoft Entra (Azure AD), and MDM tools (e.g., Ivanti). Familiarity with IT asset management, ITIL...
and resolutions in IT service management systems (ServiceNow, Remedy, etc.). Assist with general troubleshooting of user issues... of Windows OS, M365, Teams, and ServiceNow (preferred). Ability to follow instructions and resolve technical issues efficiently...
such as ServiceNow and EMS, follows established reception protocols, assists with basic reporting, and supports access control... immaculate Facilities & Platform Management Manage ServiceNow tickets daily, ensuring prompt closure and follow-up...
environments. Knowledge of ticketing systems (ServiceNow, Jira, Remedy). Basic knowledge of Linux or Windows Server environments...