Manage ServiceNow tickets, assess issues, and coordinate resolution. Monitor progress to ensure SLA and process compliance... and driving resolution in line with operational standards. MUST HAVE Proficiency in using ITSM & NMS tools such as ServiceNow...
effort, improve quality, and scale service delivery. Partner with Technology teams on enhancements to Workday, ServiceNow... with Workday, ServiceNow, or equivalent HR platforms. Deep knowledge of employee lifecycle operations across the UK and EU...
and asset lifecycle management. Experience working with tools such as ServiceNow, Jira Service Management, Snipe-IT...
pipelines Enterprise Integration Experience integrating with enterprise platforms such as: Cloud SDKs ServiceNow...
, ServiceNow) and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Experience supporting HR operations in a global...
, and programs Manage cases through the HR service management system (e.g., ServiceNow), ensuring alignment to SLAs Escalate...
operations, identifying use cases and supporting change. Manage ServiceNow task queues during month-end to guide efficient...
Prior work in Tax, Finance, or Professional Services Exposure to workflow platforms (e.g. ServiceNow) or platform-based...
Software Asset Manager - City of London - ITIL, SAM tools, ServiceNow, ISO 19770 - £70,000- £80,000 (Hybrid... following skill-set: ITIL, ISO 19770 and software licensing models SAM tools (ServiceNow, Flexera, Snow) Financial services...
Exposure to Active Directory (password resets, account management) Awareness of service desk platforms such as ServiceNow...