ServiceNow. Carry out regular checks to maintain site standards. Work closely with service providers to ensure smooth...
, and Confluence. Understanding of ITIL-aligned practices (Incident, Change, Problem) and tools such as Jira, ServiceNow, or Halo...
platforms with tools like ServiceNow and CyberArk Support multi-environment setups (Dev, UAT, Prod, DR) Collaborate...
licensing models. Hands-on expertise with SAM tools (e.g., ServiceNow SAM Pro) and automation of licence management processes...
. Collaborative mindset and ability to work effectively across global teams and cultures. Proficiency with tools such as ServiceNow...
across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting... platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent...
, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions. Build API-driven architectures, event streams...
Tooling (ServiceNow, Remedy, or equivalent) SQL (basic administration or scripting) What We're...
, and update incidents and service requests in ServiceNow Troubleshoot and resolve common IT issues, including password resets... support calls and troubleshooting technical issues Familiarity with Windows 10, Active Directory, and ServiceNow ITSM tool...
ServiceNow is desirable. Salary: £500...