-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared...-in from the outset Review and approve data models, relationships and business rules within the ServiceNow CMDB to ensure...
with Power BI, Alteryx, Tableau, or ServiceNow is a plus. -Education/Qualifications: Bachelor's degree (or equivalent). Progress...
(ServiceNow, Remedy) and SharePoint governance. Qualifications (any two preferred) CCNP/CCIE Enterprise or Security, JNCIP...
& ITIL4 certification Strong knowledge of working with ServiceNow Promoting an environment of ongoing learning...
linked to purchase orders and non-PO invoices Manage workload efficiently through a ticketing system (ServiceNow...
(ServiceNow, Remedy) and SharePoint governance. Qualifications (any two preferred) CCNP/CCIE Enterprise or Security, JNCIP...
. Leveraging the ServiceNow platform, we efficiently log, manage, and monitor all incidents and requests to maintain a consistent... all incidents and service requests using the ServiceNow platform. KPI: Ensure 100% of tickets are logged with clear issue...
Assets. Familiarity with ITSM tools such as ServiceNow or Jira. Understanding of ITIL fundamentals (Incident, Problem...
of customers, keeping them in mind when taking actions or making decisions. Comfortable using or leaning tools like ServiceNow...
patches per corporate security standards. Hands-on experience with ticketing tools (e.g., ServiceNow) and service workflows...