Oracle Financials Analyst
with ServiceNow or equivalent ITSM ticketing system. Experience working with or coordinating managed services partners in a regional...
with ServiceNow or equivalent ITSM ticketing system. Experience working with or coordinating managed services partners in a regional...
architecture and design of enterprise PPM platforms such as Planisware, Planview, ServiceNow SPM, Clarity PPM, Jira Align...
and GRC / compliance automation tooling (e.g. ServiceNow GRC, Vanta, Drata, Archer or similar). Awareness of external..., compliance registers, and remediation logs. Experience with business tooling such as Microsoft Teams, Project, ServiceNow, Azure...
integrating with enterprise systems via APIs or middleware (e.g. Salesforce, ServiceNow, SAP, Oracle) Ability to translate...
with ServiceNow or equivalent ITSM ticketing system. Experience working with or coordinating managed services partners in a regional...
, and service performance metrics. Strong understanding of ITSM platforms, particularly ServiceNow. Good understanding of core IT...
DevOps, ServiceNow, or similar) Experience developing or maintaining delivery standards, templates, or governance...
(iPhone, Intune, AVD and VPN) Ensuring all contact with customers is logged within the ITSM tool (ServiceNow), making use... on all “unassigned” tickets within ServiceNow (Incidents as well as Service Requests) Aim to deliver an 90% first time fix rate...
Operations, Incident, and Ticket Management: Own and manage security-related incidents, requests, and tasks within ServiceNow...., ServiceNow dashboards) to provide visibility into IT Manufacturing security posture, incidents, and vulnerabilities. Identify...
work in Salesforce, ServiceNow, or related platform. Strong customer service orientation with the ability to communicate...