Lead Service Manager
such as ServiceNow Strong understanding of Cyber Security principles and experience with SIEM tools Good knowledge of project...
such as ServiceNow Strong understanding of Cyber Security principles and experience with SIEM tools Good knowledge of project...
such as ServiceNow Strong understanding of Cyber Security principles and experience with SIEM tools Good knowledge of project...
. IT asset discovery, data analysis and reporting Proficient with ITAM discovery and inventory tools such as ServiceNow...
, and service enhancements Ensure strong operational discipline through ticketing (ServiceNow), documentation, and communication...
knowledge of Source to Pay software including one or more of the following;Coupa, Ivalua, Oracle, GEP, ZIP, ORO or ServiceNow...
. Document incidents, resolutions, and updates within ITSM platforms such as ServiceNow, Remedy, or Ivanti. Support user issues...
Support Experience: Practical experience in IT support and familiarity with ticketing systems (preferably ServiceNow...
processes, including ServiceNow ticket handling. Technical Expertise Workday Security Configuration Hands‑on configuration...
, cabinets, and other data center infrastructure. Familiar with both ServiceNow Ticket Management system and Nlyte DCIM tool...
to support the planning and scheduling of requests logged directly and via ServiceNow, ensuring a flexible and high-quality... service. Close allocated ServiceNow tickets accurately and within agreed timescales. Assist with office moves, general...