/financial services environment, with extensive experience of working on CRM, customer systems (Salesforce/Dynamics/ServiceNow... architecture Systems analysis Systems design Systems functionality CRM (Salesforce/MS Dynamics/ServiceNow) Customer service...
and compliance standards are met Work within an ITSM tool (eg ServiceNow/Jira), managing ticket queues, prioritisation...
with attention to detail Desirable Experience with ITSM tools (eg ServiceNow or similar) Previous work within policing or secure...
Journey Owners to pursue a technology roadmap, which fully exploits our investment in Workday, ServiceNow and other supporting...
in Workday, ServiceNow and other supporting platforms. The role will be a key face-off into the HR Colleague Experience Team...
, Microsoft, ServiceNow, Oracle, Workday, SAP, Datadog, HubSpot or similar enterprise technology businesses....
optimisation and cost control - re?harvesting, rationalisation, and renewal strategy Own SAM data quality within ServiceNow SAM..., subscription, cloud, perpetual) Hands?on expertise with ServiceNow SAM Pro (data, entitlements, dashboards) Confident leading...
environments (ServiceNow, Jira, etc.) Confident troubleshooting and resolving day-to-day infrastructure issues Nice...
Freshservice Experience supporting ServiceNow to Freshservice migrations highly desirable Strong Service Delivery Management...
requests, and tasks via ServiceNow, Microsoft Teams, and email Troubleshoot hardware, software, and connectivity issues... such as ServiceNow Basic networking (TCP/IP, DNS, DHCP) Backup and data protection solutions Exposure to Azure or AWS (advantageous...