. Familiarity with ITSM tools (e.g., ServiceNow, Jira, BMC Remedy). Please send across an updated CV if this position...
, Service Gateways) for secure connectivity. Experience integrating Oracle SaaS with enterprise platforms such as ServiceNow...
) Experience with helpdesk applications like ServiceNow (desirable) If you are applying for this role and you already work...
with iPaaS platforms such as Workato or Zapier Broader ITSM tool experience (ServiceNow, Jira Service Management, etc.)...
for: You'll manage ServiceNow tickets, troubleshoot issues, assist users, and help ensure reliable and secure SharePoint... operations. Manage and resolve SharePoint-related ServiceNow tickets Support users with sites, libraries, permissions...
such as ServiceNow, Smartsheet, Jira, Zellis, and SaaS scheduling tools like HumanForce and RotaGeek. Compliance, Risk & Governance..., and Smartsheet. Practical experience with HRIS, workforce management, or ITSM platforms (e.g. ServiceNow, Zellis, HumanForce...
ability to operate within agile delivery frameworks (Scrum, Kanban). Hands-on experience with tools such as ServiceNow...
to join our ServiceNow team. You'll be the first point of contact for technical support, helping global end users resolve issues via... our ServiceNow ticketing system and following IT policies and procedures. In addition to typical 1st line support duties, you'll...
from internal and external sources, ensuring Service Level Agreements (SLAs) are met in line with ServiceNow guidelines. Train...