AWS Connect Developer
). · Background in contact center technologies such as Avaya, Genesys, or Twilio...
). · Background in contact center technologies such as Avaya, Genesys, or Twilio...
Seeking a seasoned Senior Product Manager to lead the migration of legacy contact center platforms (Avaya, Cisco...
contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role... contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout...
contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role... contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout...
contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role... contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout...
oPreferred experience with IVR technologies such as Avaya, Cisco, Chatbot, etc....
such as telephony translations and Auto Call Distribution. Knowledge, Skills & Ability Must have successfully completed Avaya...
of telecommunications upgrades, migrations, and cutovers (e.g., Cisco to Avaya, new site openings, or domain transitions). Document call... systems (Avaya, Cisco, Mitel, or similar). Knowledge of SIP, PRI, analog lines, voicemail, call routing, and call center...
telecommunication products, including Avaya, CISCO, Aspect Unified Communication, Webex Audio\Video conferencing, VoiP, SIP, analog...
required. Experience in the healthcare industry is a plus. Traditional PBX knowledge and experience required (i.e. NEC, Avaya). General...