, Analytics Tools: NICE Enlighten, CallMiner, Verint Speech Analytics Experience with cloud platforms (AWS, Azure, GCP) and cloud...
, Analytics Tools: NICE Enlighten, CallMiner, Verint Speech Analytics Experience with cloud platforms (AWS, Azure, GCP) and cloud...
software solutions integrated with platforms such as ZenDesk, ServiceNow, Five9, Zoom, and CallMiner. You will guide the..., CallMiner) with internal systems. Ensure the design and stability of VOIP infrastructure, including SIP servers and FreeSWITCH...
center operations, data analysis, and customer experience metrics (VOC, CSAT, KDS) Nexidia, CallMiner, or similar tool...
professional experience. Benefits About CallMiner Does the possibility of using artificial intelligence to improve human... connection excite you? We agree! CallMiner is the global leader in AI-powered conversation intelligence and customer experience...