such as IVR, Genesys Cloud enhancements, chatbots, and CallMiner. Requirements: Bachelor's degree in Business, Finance...
Departmental KPI goals on Quality, CallMiner Coach Capabilities, Average Handle Time (AHT), and adherence to phone schedule...
Departmental KPI goals on Quality, CallMiner Coach Capabilities, Average Handle Time (AHT), and adherence to phone schedule...
CallMiner is looking for a Project Manager II to join our Project Management Office (PMO). This is a hands-on project... work and provides concise project status updates in alignment with PMO standards. Leverages CallMiner’s existing project...
CallMiner is seeking a CS Operations Analyst to join our Customer Operations within the Customer Success Team... (such as Ironclad). Proficiency with CPQ tools (such as Dealhub). Proficiency with JIRA and Confluence. Benefits About CallMiner...
tools and platforms, including Python, R, SQL, Tableau, and speech analytics tools (e.g., CallMiner, Verint, NICE...
in analyzing call and experience data through advanced analytics platforms such as Tethr, CallMiner, Verint, Qualtrics/Clarabridge...