Manager, Change Management & Communications
of change management items. Interface with the other CTI team members and leaders for integration of configuration management...
of change management items. Interface with the other CTI team members and leaders for integration of configuration management...
such as JavaScript, C#, or Java. Knowledge of telecommunication protocols (VoIP, SIP) and CTI integration. Familiarity with cloud...
Leaders & CTI and RAPIC. All your colleagues are passionate about beauty. QUALIFICATIONS We'd love to see candidates who...
between ServiceNow and enterprise telephony/CTI platforms. You will drive discovery workshops, translate business goals into measurable...
, Operations platform, CTI platform, and other enterprise security platforms. Configure, tune, and validate sensors, agents...
and lead integrations between ServiceNow and enterprise telephony/CTI platforms. You will drive discovery workshops and partner... development for enterprise use cases. Integration & Telephony Design ServiceNow ↔ Telephony/CTI integration architecture...
experiences and lead integrations between ServiceNow and enterprise telephony/CTI platforms. You will participate in discovery... to Telephony Integration - knowledge of various CTI technologies and integrating with ServiceNow Process Enablement: Implement...
Architecture team and business requirements, ensuring optimal customer experience. Voice and CTI Management: Manage the... integration points between the Google CES platform and underlying CTI/telephony infrastructure, troubleshooting connectivity...
requirements, ensuring optimal customer experience. Voice and CTI Management: Manage the integration points between the Google CES... platform and underlying CTI/telephony infrastructure, troubleshooting connectivity and quality issues (e.g., SIP, webRTC...
: Proactively gather, analyze, and disseminate timely and accurate CTI to support operational decision-making Identify emerging... information from various classified and unclassified sources Produce written reports summarizing gathered CTI Conduct in-person...