and supporting server and network devices in a 24/7 production data center environment. 2+ years of experience supporting enterprise...Genesis10 is currently seeking a Associate Data Center Technician - Day with our client in their Ashburn, VA location...
and resources needed/available. Provide impact analysis on departments, such as the call center, and others. Build a list... to deliver enterprise level solutions that help our client’s achieve their objectives. At SYSCOM, we have a proven process...
OPERATIONS CENTER OPEN COMPETITIVE CAREER SERVICE CONTACT PERSON: James Nichols CONTACT PHONE NUMBER: 941-708-4429..., or call (850) 414-5300 for assistance. This position requires a valid Class E driver license with an acceptable driving...
, etc). Network automation can be applied to a broad range of enterprise and service provider network services. Occasional after... will be expected to participate in the Network Engineering on call rotation and will carry a pager and/or cell phone 24x7. Complies...
+ years of experience in a customer care role in a call center environment MS Office proficiency Detail-oriented Excellent... to other parts of Enterprise Business Services (e.g., AP, AR) (e.g., Sales) as appropriate. Work collaboratively with other internal...
+ years of experience supporting enterprise-class computer & network systems, and data center infrastructure. Only candidates...Genesis10 is currently seeking a Associate Data Center Technician - Day with our client in their Richardson, TX...
and changes on the infrastructure § In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal... UCCE Call flow scripts. § Good knowledge and hands on experience in Cisco CVP Scripting. § Good hands on experience in...
. Previous experience with confidential record keeping, working in a call center, FileNet, use of computer application, and human... to members who visit the office, and directing call-in members to forms via the website. Responsible for drafting member...
. Additional Knowledge, Skills, and Abilities considered: Experience with Layer 1 Troubleshooting Experience with call center... Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team located...
for billable services. Knowledge, Skills & Qualifications Experience with working in a Customer Call Center environment (1-2... performance metrics of customer satisfaction, 1st call resolution, knowledge base utilization and Field Sales Satisfaction...