leveraging Five9 and other partner technology platforms Provide ongoing care management and engagement support to active...
) Bilingual English/Spanish a plus (extra $1/hr) Bonus points: insurance background, Five9 experience, an Associate's degree...
and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9...
challenges into scalable technical solutions across technologies including Five9, IVR/IVA, custom applications, CRM, Salesforce... to business and operational stakeholders. Preferred Qualifications Experience with Five9 or similar cloud contact center...
with 4+ years of experience with applications such as: Genesys, Cisco Unified Contact Center Enterprise, Avaya, Five9, 8x8...
(D365, AS400/PRMS, or similar) Familiarity with contact center tools (e.g., Five9) Proficiency in Microsoft Office (Excel...
technical solutions across technologies including Five9, IVR/IVA, custom applications, CRM, Salesforce Marketing Cloud (SFMC... supporting contact center operations, including Five9, IVR/IVA technologies, CRM applications, Salesforce Marketing Cloud (SFMC...
. Experience with contact center platforms such as Genesys, NICE, Five9, Salesforce, Zendesk, or Avaya. Proficiency...
and social media management Expertise in cloud contact center ecosystems (Genesys, Amazon Connect, NICE, Five9) and cloud-based...
Five9 telephony platform supporting CareMore operations. This role is responsible for day-to-day platform administration... Responsibilities Serve as the primary business resource and subject matter expert for the Five9 telephony platform across CareMore...