, consulting, professional services, or BPO environments Hands-on experience implementing, configuring, administering..., Genesys Cloud, RingCentral, or similar technologies Experience designing and configuring IVRs, routing strategies, queues...
technology and management consulting organization that delivers integrated, strategic solutions to federal and commercial clients... Management (ITSM), or CRM implementations. Experience with enterprise contact center platforms such as Genesys, Amazon Connect...
, consulting, professional services, or contact center operations Hands-on experience with forecasting, capacity planning... such as NICE IEX, NICE CXone WFM, Verint, Calabrio, Genesys WEM, or similar technologies Strong analytical skills with advanced...
, consulting, professional services, or BPO environments Hands-on experience implementing, configuring, administering..., Genesys Cloud, RingCentral, or similar technologies Experience designing and configuring IVRs, routing strategies, queues...
, consulting, professional services, or BPO environments Hands-on experience implementing, configuring, administering..., Genesys Cloud, RingCentral, or similar technologies Experience designing and configuring IVRs, routing strategies, queues...
authority for your accounts, coordinating cross-functional resources — Solution Consulting, Professional Services, Customer... scoping, and outcome-based business reviews, in partnership with Solution Consulting. Identify competitive displacement...
complex, multi-solution services engagements that align consulting, implementation, migration, and optimization to measurable... technologies to inform customer strategy Enable adoption of new Genesys capabilities and services that enhance performance...
adoption, ensuring successful deployments, and increasing lifetime value through strategic services alignment. At Genesys... services and execution capabilities Required Qualifications: 7+ years of experience in services sales, consulting...
resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on consulting..., Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services...
track record managing external client relationships and delivery, ideally in a consulting or professional services... consulting firm. We specialize in helping enterprises select, implement, integrate, and support cloud-based contact center...