Communications Team Lead

) communication systems, including Digital Signage (Symon) and Automated Call Distribution (ACD/Genesys). You will be responsible... systems (Genesys/ACD) and digital signage administration. Must have an Operating System environment certification (e.g...

Lugar: Maryland | 25/12/2025 18:12:30 PM | Salario: S/. $70000 - 110000 per year | Empresa: Link Solutions, Inc.

Workforce Manager - Scheduler

experience in a Workforce Management role in a contact center - Expert with call center staffing tools (i.e. Genesys WFM...

Lugar: Chicago, IL | 25/12/2025 18:12:46 PM | Salario: S/. No Especificado | Empresa: Maximus

Workforce Manager - Scheduler

experience in a Workforce Management role in a contact center - Expert with call center staffing tools (i.e. Genesys WFM...

Lugar: Tulsa, OK | 25/12/2025 18:12:19 PM | Salario: S/. No Especificado | Empresa: Maximus

Workforce Manager - Scheduler

experience in a Workforce Management role in a contact center - Expert with call center staffing tools (i.e. Genesys WFM...

Lugar: Jackson, MS | 25/12/2025 18:12:02 PM | Salario: S/. No Especificado | Empresa: Maximus

ServiceNow Agentic AI / Virtual Agent (VA) Architect

, including routing, screen pops, and voice bot handoff. Evaluate CTI technologies (Genesys, Amazon Connect, Five9) and define... platforms (Genesys, Amazon Connect, Five9). Familiarity with Performance Analytics, Predictive Intelligence, and AI governance...

Lugar: Chicago, IL | 24/12/2025 22:12:06 PM | Salario: S/. No Especificado | Empresa: Ampcus

CS Workforce Specialist I

potential What You'll Do: Monitor real-time performance for inbound phone, chat, and back-office queues using NICE, Genesys... patterns in queue behavior. Preferred Qualifications Exposure to workforce platforms (NICE, Genesys, Oracle, Tableau...

Lugar: Pittston, PA | 24/12/2025 21:12:31 PM | Salario: S/. No Especificado | Empresa: Chewy