, Genesys Cloud, RingCentral, or similar technologies Experience designing and configuring IVRs, routing strategies, queues...
Position: Business Analyst - Genesys Contact Center Location: Weehawken, NJ (Hybrid - 3 Days Onsite from Day 1..., and acceptance criteria. Define customer journeys across voice, chat, email, and digital channels. Work with Genesys architects...
. CCaaS or cloud contact-center implementation experience. Genesys, AWS, or Microsoft Azure experience. Previous experience...
, Genesys Cloud, RingCentral, or similar technologies Experience designing and configuring IVRs, routing strategies, queues...
Organization: Henry Ford Health Genesys Hospital Department: HFGH Administration Henry Ford Health Location: Henry Ford Genesys...
& experience of Contact center ecosystem/Genesys Framework and Architecture, familiarity with the Genesys ecosystem... and Architecture|familiarity with the Genesys ecosystem would be preferrable. Leadership and communication lead teams and collaborate...
Information Organization: Henry Ford Health Genesys Hospital Department: Amb PT Grand Blanc Ortho Shift: Day Job Union Code...
, ON office location Intermediate computer skills in Salesforce.com, MS Office, and Genesys Coloplast employees...
ecosystem/Genesys Framework and Architecture, familiarity with the Genesys ecosystem would be preferrable. · Leadership... Genesys ecosystem would be preferrable. Leadership and communication lead teams and collaborate with stakeholders...
within financial services, insurance, or customer service operations. Experience with Genesys, workforce management platforms...