across the CX/contact center technology stack - CCaaS platforms (NICE, Genesys, Five9, Amazon Connect), CRM (Salesforce Financial...
across the CX/contact center technology stack - CCaaS platforms (NICE, Genesys, Five9, Amazon Connect), CRM (Salesforce Service...
would be preferred. Strong knowledge in CX tech stack across platforms such as Genesys, NICE, Google, Amelia. Hands-on experience...
, and RF circuit modeling using industry-standard software. Familiarity with Ansys HFSS are Keysight Genesys are pluses...
modeling using industry-standard software. Familiarity with Ansys HFSS are Keysight Genesys are pluses. Phased array antenna...
and Service Cloud, Genesys, ordering including B2C and B2B Commerce as well as SAP Order to Cash, web development and content...
service (Canvas Apps, model-driven apps, Power Automate). Support integrations with telephony platforms (e.g., Genesys... Engineer, with a focus on customer service. Familiarity with telephony integrations (preferably Genesys Cloud CX...
: - Experience utilizing RF/Microwave design tools including Microwave Office (MWO/VSS) or Advanced Design System (ADS + Genesys...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues...
. Perform RF analysis, simulation, and validation (using tools like ADS, HFSS, or Genesys) to ensure compliance with system...