skillsEffectively lead teams and work groups to accomplish organization goalsGood math aptitudeBackground in computers including Genesys...
at Genesys Health System is dedicated to delivering exceptional pharmaceutical care to our patients. Our team works...
, Genesys telephony platforms, or similar enterprise applications preferred. Work Environment Office environment Equal...
. Experience with Genesys Cloud, ServiceNow, conversational AI platforms, speech analytics platforms, or QA automation tools...
completion of assigned work.Preferred: Experience with Salesforce or Genesys and multi-channel inquiry support.Preferred: Youth...
Requirements: Project Management certifications Experience with LeanData, Xactly, Genesys PureCloud, Jira, Zoom, and Sumo...
facer within call center operations Experience working with different Scheduling software (Eg. Verint, eWFM, IEX, Genesys)...
, with Zoom Contact Center strongly preferred;equivalent experience with Genesys, NICE, or Five9 accepted. Demonstrated...
solutions, including Amazon Connect and Genesys CloudCX - Driving the development and customization of contact center software... and strategy - Utilizing AI-powered contact center solutions effectively - Implementing Amazon Connect and Genesys CloudCX...
of Microsoft SharePoint for maintaining documentation, procedures, and team resources. Familiarity with Genesys Cloud or a similar...