Service Excellence Quality Assurance Manager
, requests through internal system (Genesys call & screen recording) - Documenting & scoring calls, emails and requests...
, requests through internal system (Genesys call & screen recording) - Documenting & scoring calls, emails and requests...
, Genesys, etc..) - Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions... following: - Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified...
, Genesys, etc..) - Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions... following: - Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified...
, Genesys, etc..) - Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions... following: - Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified...
, Genesys, etc..) - Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions... following: - Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified...
, Genesys, etc..) - Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions... following: - Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified...
, Genesys, etc..) - Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions... following: - Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified...
, Genesys, etc..) - Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions... following: - Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified...
, Genesys, etc..) - Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions... following: - Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified...
, Genesys, etc..) - Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions... following: - Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified...