including Epic, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly. 💡 What You’ll...
and social media management Expertise in cloud contact center ecosystems (Genesys, Amazon Connect, NICE, Five9) and/or cloud...
, Visure, GENESYS, or similar requirements management tools) Professional Engineer (PE) license or Systems Engineering...
tools like HFSS, Genesys or ADS. Design, test, and verify products, concepts, specifications, devices, and systems...
platforms Strong familiarity with UC ecosystems (Genesys Cloud, Microsoft Teams Phone, SIP trunking,). Ability to analyze...
, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly. 💡 What You’ll Do Triage calls...
AI tools such as Claude, GPT-4/4o, ChatGPT Enterprise, Copilot, Glean, Shelf, and Genesys AI. Drive innovation in document...
platforms (Five9, NICE CXone, Genesys Cloud, Amazon Connect, Talkdesk, etc.). Strong understanding of telephony and networking...
: The Integration and Support Specialist will play a pivotal role in bridging our Genesys contact center platform...-to-end onboarding process for new users in Genesys and Salesforce, including account setup, role-based access configuration...
is a plus). Experience using Keysight EDA major software platforms: Advanced Design System, Genesys, EMPro, or SystemVue, or others software...