to prospective customers, including but not limited to Avaya, Cisco, Mitel, Unify, and Genesys premise and cloud solutions. The focus...
. Ability to review tickets, recorded calls, and coach. Preferred experience with ServiceNow and Genesys. Identify trends...
Do: Architect and implement Dynamics 365 Sales, Service, and Customer Insights solutions. Lead integrations across D365, Genesys...). Experience with MC4H data models/accelerators. Strong integration experience with Genesys Cloud CX and Snowflake. Deep skills...
Management Helpdesk application Experience using GroupLink's eHelpdesk platform Experience using Genesys Cloud contact...
with one of the mainstream RF circuit simulation tools: AWR, ADS, Genesys Familiar with antenna prototyping tools and techniques...
Helpdesk application Experience using GroupLink’s eHelpdesk platform Experience using Genesys Cloud contact center...
received via inbound phone lines. Systems include, but are not limited to, Netx360, Salesforce, and Genesys. Serve...
including Epic, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly. 💡 What You’ll...
and Qualifications: - Public sector or healthcare domain experience. - Experience with Amazon Connect, Genesys, or other contact...
, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly. 💡 What You’ll Do Triage calls...