Contact Center DevOps Engineer
-on expertise in omnichannel Contact Center platforms (Genesys, NICE, Verint, Cisco) and IVR systems. Solid understanding of SIP...
-on expertise in omnichannel Contact Center platforms (Genesys, NICE, Verint, Cisco) and IVR systems. Solid understanding of SIP...
Position: Lead CCaaS Engineer (Genesys CX) Location: Weehawken, NJ - Onsite Must Have Skills: Genesys CCaaS... development experience API Development OAuth Responsibilities: Design and implement comprehensive Genesys Cloud CX...
) communication systems, including Digital Signage (Symon) and Automated Call Distribution (ACD/Genesys). You will be responsible... systems (Genesys/ACD) and digital signage administration. Must have an Operating System environment certification (e.g...
, and cloud-delivered firewall services Genesys contact center network and telephony dependencies (SIP, trunks, routing.... Experience with corporate voice and contact center environments (Genesys preferred). Experience with segmented networks;OT...
We are hiring immediately for full time and part time PATIENT SERVER positions. Address: Henry Ford Genesys - 1... Genesys Parkway, Grand Blanc, MI 48439. Note: online applications accepted only. Schedule: Full time and part time schedules...
. Integrate and evaluate enterprise AI tools such as Claude, GPT-4/4o, ChatGPT Enterprise, Copilot, Glean, Shelf, and Genesys...
Hospital: Henry Ford Health Genesys Location: Grand Blanc, Michigan GENERAL SUMMARY: Facilitate the provision of patient... required. ADDITIONAL PREFERENCES: Some experience preferred. Additional Information Organization: Henry Ford Health Genesys Hospital...
migration of call center telephony data from Avaya to Genesys, ensuring seamless data integration and minimal operational..., Genesys), and AI-driven agent technologies. Specialized knowledge in real-time data streaming, customer interaction analytics...
in electromagnetic and system simulation software such as HFSS, ADS, Microwave Office, Keysight Genesys (or SystemVue), WASP-NET...
Architect Expert Certifications from CCaaS vendors such as NICE, Nuance, Genesys, or Five9 (optional but valuable...