, which may include leadership, users, or project staff. GENESYS Consulting Services, Inc. is proud to be an equal opportunity...
Center platform using NICE or Genesys technologies. This role will be responsible for standing up the platform, driving... vendors. Key Responsibilities Lead the end-to-end program delivery for implementation of a NICE or Genesys contact center...
such as: Aspect/Alvaria Genesys WFM NICE/IEX Verint Calabrio Experience supporting multi-site and/or vendor (BPO) operations...
| knowledge of Genesys routing solutions| order to cash processes| etc. are differentiating and desirable skillsets. PMP...
customer-interaction systems Collaborate with teams working on related Genesys modules—including Workforce Engagement...-on experience with Genesys Cloud CX, including call flows, bot flows, and other CX modules Experience working in Agile environments...
will be part of the team in Nashville, TN. In this role you will support a data integration project involving the Genesys call.... Provide Python development for an ongoing project involving data extraction from the Genesys call system via APIs into Google...
Previous experience with Speech-enabled IVR development using Genesys or Nuance Framework Experience with Genesys IVR...
applications Desired Experience GitLab, Jenkins, IntelliJ. Bash, Groovy and ZSH scripting Genesys Voice Platform (GVP...
within a team and in isolation Desired Experience managing implementations of Genesys or cloud based contact center platforms...
platforms and technologies (e.g., Genesys, Avaya, Nuance) Knowledge of user experience (UX) design principles and human...