Workforce Manager - Scheduler
experience in a Workforce Management role in a contact center - Expert with call center staffing tools (i.e. Genesys WFM...
Lugar: Columbia, SC | 25/12/2025 18:12:45 PM | Salario: S/. No Especificado | Empresa: Maximus
ServiceNow Agentic AI / Virtual Agent (VA) Architect
, including routing, screen pops, and voice bot handoff. Evaluate CTI technologies (Genesys, Amazon Connect, Five9) and define... platforms (Genesys, Amazon Connect, Five9). Familiarity with Performance Analytics, Predictive Intelligence, and AI governance...
Lugar: Chicago, IL | 25/12/2025 02:12:57 AM | Salario: S/. No Especificado | Empresa: Ampcus
Senior IT Solution Lead
), and regulatory requirements. Vendor & Technology Oversight Familiarity with IVR platforms and ecosystems (Avaya, Genesys, Nuance...
Lugar: USA | 25/12/2025 02:12:12 AM | Salario: S/. $109500 - 155500 per year | Empresa: Xcel Energy
CS Workforce Specialist I
potential What You'll Do: Monitor real-time performance for inbound phone, chat, and back-office queues using NICE, Genesys... patterns in queue behavior. Preferred Qualifications Exposure to workforce platforms (NICE, Genesys, Oracle, Tableau...
Lugar: Pittston, PA | 25/12/2025 00:12:50 AM | Salario: S/. No Especificado | Empresa: Chewy
Principal Architect
for integrating with Databricks Platform, AWS Cloud, Genesys Cloud, Salesforce CRM, Salesforce CRM Analytics, Salesforce Data Cloud...
Lugar: Roseland, NJ | 24/12/2025 22:12:06 PM | Salario: S/. No Especificado | Empresa: ADP
CS Workforce Specialist I
potential What You'll Do: Monitor real-time performance for inbound phone, chat, and back-office queues using NICE, Genesys... patterns in queue behavior. Preferred Qualifications Exposure to workforce platforms (NICE, Genesys, Oracle, Tableau...
Lugar: Louisville, KY | 24/12/2025 21:12:54 PM | Salario: S/. No Especificado | Empresa: Chewy
Workforce Manager - Scheduler
- Expert with call center staffing tools (i.e. Genesys WFM) - In depth understanding of staffing models (i.e. Erlang...
Salesforce AI / Einstein Developer
(Genesys, Amazon Connect, NICE, Five9) Knowledge of LLMs / Generative AI integrations Experience in multi-tenant...
Senior Telecom Engineer - Remote
, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint’s contact center operations Build...-based contact center technologies Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing...
Enterprise Systems Engineer - SME
tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys, etc.). CONDITIONS OF EMPLOYMENT: TS/SCI w/Poly...
Lugar: Bethesda, MD | 24/12/2025 18:12:37 PM | Salario: S/. No Especificado | Empresa: Analytic Solutions Group